Refund policy

Last updated: September 30, 2026

Draft. This page is being finalized and may change before launch. The Turkish version is the reference text.

14-day no-questions-asked refund

If you ask for a refund within 14 days of your first payment, you get the full amount back, no reason needed.

Later billing periods

For monthly renewals, the fee for that period is refunded if you ask within 14 days of the renewal and the assistant wasn’t used at all during that period. Periods with usage are not partially refunded; if you cancel, the service continues until the end of the period you paid for.

How to request a refund

Send your request to [email protected] or use the link in Paddle’s payment email. Refunds are issued by Paddle, which collected the payment, to your original payment method.